Refund policy
Return & Refund Policy
Last Updated: June 2026
Thank you for shopping with us. As a print-on-demand business, every item is made specifically for each customer after an order is placed. Please read our policy carefully before making a purchase.
Returns
Because our products are custom-made to order, we do not accept returns or exchanges for:
- Incorrect size selection by the customer
- Change of mind
- Buyer's remorse
- Preference changes after purchase
We encourage customers to review all product details, sizing charts, and order information carefully before placing an order.
Damaged, Defective, or Incorrect Items
If you receive a product that is damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of receiving your order.
To process your claim, please provide:
- Your order number
- A description of the issue
- Clear photos showing the problem
After review, we may offer:
- A free replacement product
- A refund to your original payment method
Lost Packages
If your order appears lost in transit, please contact us. We will work with our printing and shipping partners to investigate the issue and provide a suitable resolution.
Refunds
Approved refunds will be processed to the original payment method used during checkout. Processing times may vary depending on your bank or payment provider.
Order Cancellations
Orders may only be canceled before production begins. Once production has started, orders cannot be canceled, modified, or refunded.
Contact Us
If you have any questions regarding returns, replacements, or refunds, please contact us through our website's contact page or customer support email.
We are committed to ensuring customer satisfaction and will do our best to resolve any issues promptly and fairly.